For Patients & Visitors

Prepare for Your Visit

2026/07/30

Your first visit to NCIS is an important step in your care journey. Here is what to know before you arrive, so you can feel prepared.

Before your visit

Please arrive early and bring:

When you arrive

You can check in using one of the following methods:

  • Self-registration kiosk
  • NUHS mobile app – select “I have arrived”

If you need help registering, please approach our clinic counter for assistance.

During your visit

Consultation

You will meet your doctor and care team to:

  • Understand your condition
  • Review any tests
  • Discuss your treatment options


Additional Support (if needed)

Depending on your needs, you may be referred to:

  • Nursing or allied health services
  • Other support services to help with your care and wellbeing

 

Before you leave

Our team will guide you on your next steps, which may include:

  • Follow up appointments
  • Additional tests
  • Your treatment plan

 

Plan your time

For your first visit, please note that your appointment may take longer than expected. Proper time to assess your case ensures your care team can thoroughly understand your condition and discuss your care plan with you.

Need help?

If you have any questions during your visit, please approach our clinic staff at the counter. Our team is here to assist you throughout your care journey.

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National University Health System
  • National University Hospital
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  • National University Polyclinics
  • Jurong Medical Centre
  • National University Cancer Institute, Singapore
  • National University Heart Centre, Singapore
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